How To Fix The Epson printer error code 0x97?

Epson printers are known for their reliability and excellent printing capabilities. However, like any other electronic device, Epson printers can encounter errors. One such frustrating error is 0x97, which can disrupt your printing tasks and halt productivity. In this comprehensive guide, we will explore various steps and solutions to help you resolve Epson printer error code 0x97 and get your printer back in working order.

Understanding Epson Error Code 0x97

Epson error code 0x97 is a common hardware-related issue that occurs unexpectedly, interrupting ongoing print jobs. When this error manifests, it usually indicates a problem with the internal hardware components of the printer. It may affect various Epson printer models, making it essential to tackle it promptly.

Method 1: Restart and Unplug

Power Off the Printer: Turn off your Epson printer and disconnect the power cable from the electrical outlet.
Remove USB and Cables: Disconnect any USB cables and other peripheral devices connected to the printer.
Wait and Reconnect: Allow the printer to rest for about 5-10 minutes to discharge any remaining power. Reconnect the power cable and try turning the printer back on.

Method 2: Check for Jammed Paper

Inspect the Paper Tray: Open the printer and carefully check for any jammed or crumpled paper in the paper tray.
Remove Jammed Paper: Gently remove any stuck paper, taking care not to tear it. Ensure there are no residual paper pieces left inside the printer.
Restart the Printer: Turn off the printer, wait for a few minutes, and then turn it on again. Try printing a test page to see if the error is resolved.

Method 3: Clean Printer Components

Open the Printer Casing: Turn off the printer and open the casing to access the internal components.
Clean the Print Head: Using a lint-free cloth and some mild cleaning solution, carefully clean the print head and any other accessible components. Be gentle to avoid causing further damage.
Reassemble and Test: Close the printer casing, reconnect all cables, and turn the printer back on. Print a test page to check if the error persists.

Method 4: Update or Reinstall Printer Drivers

Update Drivers: Outdated or incompatible drivers can trigger the 0x97 error. Visit the Epson official website to download the latest drivers for your printer model.
Uninstall Old Drivers: Go to your computer's control panel, uninstall any existing Epson printer drivers, and then reinstall the updated ones.
Restart Your Computer: After installing the updated drivers, restart your computer and try printing again to see if the error is resolved.

Method 5: Contact Epson Support

If the error persists despite attempting the above methods, it's advisable to contact Epson customer support. Experienced technicians can provide you with further guidance and assistance in resolving the 0x97 error.

Wrapping Up

Epson printer error code 0x97 can be frustrating, but with the right approach, you can resolve it and get back to your printing tasks. Start with simple solutions like restarting the printer and checking for paper jams. If the error persists, move on to more advanced troubleshooting steps like cleaning the printer components or updating/reinstalling the printer drivers. If all else fails, reach out to Epson support for expert assistance. By following these steps, you'll be back to printing smoothly in no time.

FAQ's

How do I fix error code 0x97 on Epson printer?

To fix error code 0x97 on your Epson printer, start by turning off the printer and unplugging it for 5-10 minutes. Reconnect and power it on. Check for paper jams and remove any if found. If the issue persists, clean the printer's components and update/reinstall printer drivers. Contact Epson support if needed.

What is error code 0x97 on Epson WF3620?

Error code 0x97 on the Epson WF-3620 typically indicates a hardware issue, often related to a malfunctioning internal component. To resolve it, you can try turning off the printer, unplugging it for a few minutes, and then restarting. If the error persists, professional repair or contacting Epson support may be necessary.

How do I clear the error message on my Epson printer?

To clear an error message on your Epson printer, follow these steps:

Identify the specific error code.
Turn off the printer and unplug it.
Wait for a few minutes.
Plug it back in and power it on.
If the error persists, consult the printer's manual or contact Epson support for guidance on resolving the specific error.

Why do I keep getting an error message on my Epson printer?

You may encounter error messages on your Epson printer due to various reasons, such as paper jams, outdated drivers, hardware issues, or connectivity problems. These messages are designed to alert you to issues that need attention. Troubleshooting methods, like checking for jams or updating drivers, can often resolve these errors.

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